FAQs
 
 
Please Input
Model Number Below
 
 
FAQs

Q: How could I find the exact products information with model numbers from your web?

A: You may use our web search engine and just input the model numbers, press SEARCH button, then you will get the products information details promptly.

Q: Where could we find your new models and designs?

A: Please click on WHAT’S NEW from our homepage to review our latest 50 uploaded styles.

Q: What’s your best quotation for optical frames and optical lenses?

A: Please advise us about the order quantity and specifications, then we’ll feedback to you with our best quotation for your confirmation in time.

Q: What’s your minimum order quantity for optical frames?

A: Generally speaking, our frames MOQ should reach 300 pcs/style with different colors.

Q: What’s your minimum order quantity for optical lenses?

A: Generally speaking, our lens MOQ should reach at least 5,000 pairs/order with different lens powers and specifications.

Q: What kind of colors you can offer for optical frames?

A: We could offer you with any colors you prefer.

Q: Could you copy my own frames styles and colors?

A: Sure, we could copy and produce them exactly as same as your prototypes.

Q: What’s your terms of payment?

A: 30% T/T wire-transfer as deposit before order production + 70% T/T wire-transfer as balance before order delivery.

Q: What’s your production time for optical lenses and frames orders?

A: Our order production time is within 30 days after order confirmation and deposit payment.

Q: Could you arrange the airforwarding or seaforwarding transportation for us?

A: Sure, FREIGHT PREPAID in China is much cheaper than you pay FREIGHT COLLECT in your country, and we are very glad to help you contact all the main and competitive forwarding companies in Shanghai for you and ask them to quote you their lowest shipping rate. And if you think it's cheaper and acceptable, you may wire-transfer the shipping cost together with your order balance to our account, and then we'll prepay the shipping cost and arrange the shipment delivery for you in time. If you need, we may send you a copy of the shipping bill invoice after shipment delivery so you could see the exact cost in person.

Q: Do your optical products have any quality guarantees?

A: Sure, our quality guarantee period is 1 year.